The 1% Change
What can you achieve with a 1% change? As soon as you set a goal you have created a destination you want to reach. When you set the destination, you create a gap, a gap between where you are now and where you’re going. You must, of course, bridge or fill the gap. If...
Holiday Networking
Holiday networking, should I or shouldn’t I? As the holiday season is upon us (I know!!), many of you are wondering if this is a good time to market your business. After all, isn't everyone preoccupied with shopping and waiting until next year to make business...
The Right Team Makes All The Difference
How do you find the right team? Too often I hear business owners say ‘I can’t get good people’ or ‘why can’t I get my people to do as I tell them’. Well here are a few ideas that may make life a lot easier. Consider for a moment, the business owner who has 10 people...
Would You Rather Lose Time or Money?
Would you rather lose time or money? I often ask these questions in my workshops and get mixed answers. For many people the concept of losing money is understandably scary. There’s a simple reason for this. They have a mindset of scarcity rather than one of...
Do You Want Fries With That?
Do you want fries with that? Or, how to add-on profits to your bottom line without spending a dime. Most sales experts agree there are a certain number of key steps to take in making a sale; typically the steps are: Greet the customer (Acknowledge, qualify & open...
5 Business Mistakes to Avoid
Here are 5 business mistakes to avoid (now more than ever): 1. Ignore your customers. If you neglect your customers, someone else will be happy to take them. Did you know that 68% of customers leave due to perceived indifference – they think you don’t care! Instead of...
Generate Leads with a Referral Program
“I don’t generate leads, all my business is word of mouth”. I can’t tell you how many times I’ve heard this response from business owners when asked how they generate leads. “Word of Mouth”, otherwise known as a referral, is one of the best sources of leads, but one...
4 Ways To Motivate Yourself
Do you really know how to motivate yourself? Do you struggle with making deadlines? Do you feel burnt out and tired all the time? Do you frequently put tasks off? These are some signs of being unmotivated. Below are four key ways to help you motivate yourself. When...
Grow Sales with a Defined Sales Process
Does your business use a defined sales process? If not, you’re not alone, but you’re also not getting everything you could from your sales team or your investment in marketing. If we want customers to buy from us, it’s only logical that we understand the best way to...
The Checklist Manifesto
I just finished reading The Checklist Manifesto by Atul Gawande which is an intriguing book that makes the case that one can improve any discipline with the use of checklists. Gawande is a surgeon, so most of his examples are in the medical field and he has the...
Keeping Score in a Winning Business
What’s the best bet for keeping score in a winning business? Technology in sports today is increasingly sophisticated and enables monitoring of individual and team performance to levels unheard of even 10 years ago. We now take basic score keeping for granted and we...
Where has the money gone?
Where has the money gone? You may have had this experience as a business owner. You have dutifully been to the accountant to review last year’s financials and she gives you a hearty congratulations for having a profitable year. But you are puzzled. If it was such a...